Terms of Use

Last updated: 27.06.2023

Terms of UsePrivacy PolicyCookie Policy

Terms of Use

Hello and welcome to Certify, a company in the United Kingdom ("Certify", "we", "us" or "our") through our websites ( certify.com.br, certify.one, badg.co ), our Certify app and our APIs (collectively "the Site" or "Certify"). Your access to and use of the Site is subject to the following terms of use ("Terms"). As used in these Terms, "you" refers to the person and/or entity using the Site in any manner. By using the Site, you agree to be bound by these Terms and Privacy Policy and Data Processing Addendum which are incorporated by reference into these Terms. Certify may modify or amend these Terms in its sole discretion at any time.

You indicate your agreement to these Terms by clicking or tapping a button that indicates your acceptance of these Terms or by using the Certify platform.

For your convenience, these Terms sometimes include brief, non-binding summaries followed by the full legal terms.

1. THE CERTIFY SERVICE.

In short: Certify is a service for creating, issuing, organising, issuing and sharing digital credentials in the form of digital badges and digital certificates. The credentials created by Certify are based on the Open Badge Specification. You can use Certify if you are over 13 years old. Certify is constantly evolving and some features may change in the future.

1.1 Description.

Certify is an online platform for creating, selecting, issuing, receiving and sharing digital credentials ("Badges and Certificates"), as well as associated administrative tools and services. Recipients can use Certify to receive credentials. Certify also includes features that integrate with products and services offered by third parties to facilitate the process.

1.2 Open Badges.

Credentials are based on the Open Badge Specification, developed through the work of the IMS Global Learning Consortium, Inc. ("IMS Global") and its members. ("IMS Global"). Certify expects all users to respect the Open Badge Specification. Certify has no role in determining the value or veracity of a credential, and Certify does not endorse or attest to the qualifications of any Recipient. You are solely responsible for determining the value and veracity of each credential.

1.3 Eligibility.

You may only access and use Certify if you are able to enter into a binding contract with Certify and only in accordance with these Terms and all applicable laws. You must be 13 years or older to use Certify.

1.4 Changes to Certify.

We reserve the right to modify or discontinue Certify (or any part or feature thereof) with or without notice. For example, we may change the pricing for Certify at any time or add new fees and charges from time to time, but we will notify you of these changes through information on the Site. You acknowledge that Certify may establish general practices and limits regarding your use of Certify, including, without limitation, the maximum period of time that data or other content will be retained on our servers. Certify is not liable to you or any third party for any modification, suspension or discontinuance of Certify.

1.5 Prohibited Uses.

Except where you have received express written permission from Certify, you are prohibited from accessing or using the Site at all times: (a) to create a competitive product or service or (b) in conjunction with other services that you sell or do not monetise. You are at all times prohibited from circumventing, or attempting to circumvent, any limitations imposed on your account, the Certify Content, or other services provided by the Site, including, without limitation, the Certify APIs.

2. ACCOUNT MANAGEMENT.

In short: you can register for a Certify account to access certain features. There are several types of user accounts, each with different administrative controls. If you are registering an account on behalf of an organisation, the organisation is responsible for all actions in Certify. You are responsible for providing accurate registration information and keeping your account secure.

2.1 Registered Users.

Some Certify features are only available if you register a user account. Users who register an account (each a "Registered User") have access to additional features and functions of the Site, for example, only Registered Users can create, select and issue Badges.

2.2 Account Holder.

The person registering an account with Certify is the owner of that Certify account ("Account Owner"), provided that if you are registering on behalf of a company or organisation, that entity will be the Account Owner. If you are registering with Certify on behalf of a company or organisation, you represent and warrant that you have the authority to bind that entity to these Terms and, if so, "you" and "your" as used in these Terms refer to that organisation.

2.3 Types of Registered Users.

Administrator. The Account Owner will designate one or more administrators who will have full access and administrative rights over all areas of the Site available to the Account Owner ("Administrator"). The Account Owner may change Administrators at any time through the Site. The Administrator must also be a registered user.

Editors and Staff. "Editors" are mid-level administrators who can create, edit, delete and issue Credentials. "Staff Members" are lower-level Administrators who can issue Credentials created by the Administrator or Editors. The Administrator can choose to assign one or more Editors and/or Team Members. Editors and team members must also be registered users.

2.4 Registration.

If you choose to register with the Site, you agree to provide and maintain accurate, complete and current information about yourself as prompted by the registration form. You are responsible for maintaining the confidentiality of your login credentials and account information and are fully responsible for any and all activity that occurs under your account. Registered Users agree to (a) immediately notify Certify of any unauthorised or suspicious use of their password or account or any other breach of security and (b) ensure that they exit from the Registered User account at the end of each session when accessing the website. Certify is not liable for any loss or damage arising from the Registered User's failure to comply with this provision.

2.5 Third party registration and login.

We may offer you the ability to register an account using Facebook, Google or other third-party services. If you choose to register through a third party service or connect a third party service account to your Certify account, Certify may have access to certain information made available by you through that third party service. Certify does not control, is not responsible for, does not endorse, and disclaims any and all liability associated with the use of such third party services. Third party products and services are subject to the terms and conditions and privacy policies of such providers. You represent and warrant that you will comply with all terms and conditions associated with such third party services and agree to defend and hold Certify, its subsidiaries and affiliates harmless from any claim or demand, including reasonable attorneys' fees, arising out of or related to such third party services.

3. USER CONTENT.

In Short: You own and are responsible for the content you post on Certify, but you grant us certain rights to use it. You agree not to post content that does not belong to you. We may use your comments and suggestions.

3.1 User Content.

All information, data, text, software, music, sound, photographs, graphics, video, messages, tags and/or other materials shared by Certify, whether publicly posted or privately transmitted ("User Content"), is the property of the responsible account owner. You agree not to post any User Content that you did not create or to which you do not have the right, title or interest, including, without limitation, all copyright and publicity rights therein.

3.2 User Content Licence Grant.

By posting User Content, you grant Certify a perpetual, worldwide, royalty-free, non-exclusive, sub-licensable and transferable licence to use, copy, translate, distribute, reproduce, modify, adapt, publicly perform and publicly display the User Content in connection with our legitimate business interests, including, without limitation, the Site, the promotion, advertising or marketing of Certify and other uses supported by or related to the Open Badge Specification. You understand that the technical processing and transmission of data associated with Certify, including User Content, may require: (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements for connecting networks or devices. You acknowledge and agree that Certify may preserve User Content and may also disclose User Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (1) comply with legal process, applicable laws, or governmental requests; (2) enforce these Terms; (3) respond to claims that any Content violates the rights of third parties; or (4) protect the rights of Certify, its users, or the public.

3.3 Feedback.

You acknowledge and agree that any suggestions, comments, ideas, improvements or other feedback about Certify (collectively "Feedback") that you provide to Certify are non-confidential and Certify is granted a non-exclusive, transferable, royalty-free, sub-licensable, irrevocable, perpetual, worldwide right and licence to use, disclose, reproduce, modify, license, transfer and otherwise use or distribute your Feedback in connection with the Site or other products and services offered by Certify, without credit or compensation to you.

4. OUR RIGHTS.

In short: Certify owns the Certify platform and all of our content, but we grant you certain usage rights. You agree to use our Site and content only in the ways we allow.

4.1 Ownership and Licensing of Content.

The Site contains content ("Certify Content") that may be protected by trademark, patent, copyright, trade secret or other proprietary rights and laws. Certify grants you a limited licence to access and use the Site and Certify Content, provided that you keep intact all copyright or other proprietary notices. Your use of the Site does not give you ownership of any intellectual property rights in Certify or the Certify Content you access. The foregoing licence is subject to these Terms and does not permit the use of any data mining, robots, data scraping or harvesting, or similar extraction methods. Any use of the Site or the Certified Content that is not specifically authorised herein is strictly prohibited and will terminate your licence. The technology and software, including source code, are owned by Certify ("Software"). Any rights not expressly granted herein are reserved by Certify.

4.2 Restrictions.

You may not (a) copy, modify, create a derivative work of, decompile, decode, reverse engineer, reverse assemble, or otherwise attempt to discover any source code in the Software; (b) sell, assign, sublicense, grant a security interest in, or otherwise transfer any right to the Software or any part or component thereof; (c) attempt to access or derive the source code or architecture of any part of the Software; or (d) access Certify by any means other than through the interfaces provided by Certify and as expressly authorised by the Terms.

4.3 Our trademarks.

The Certify name and logo, Certify, Badg.co and other names and logos we use in connection with the Site are trademarks and service marks of Certify (collectively, the "Marks"). Other company, product and service names and logos used and displayed on the Site may be trademarks or service marks of their respective owners, who may or may not endorse or be affiliated with or connected to Certify. Nothing in these Terms should be construed as granting, by implication or otherwise, any licence or right to use any of the Marks, without our prior written permission in each case. All goodwill generated by the use of the Marks shall remain for our sole benefit.

5. THIRD PARTY CONTENT.

In short: we are not responsible for content belonging to third parties. We may remove content at our sole discretion, but we are not obligated to do so. You are responsible for evaluating the accuracy of any content posted on Certify.

Under no circumstances will Certify be liable in any way for any content posted or shared on the Site by third parties or links to websites and services maintained by third parties. We cannot guarantee that such third party content is free of errors or omissions, or for any loss or damage of any kind incurred as a result of the use of any content posted, emailed or otherwise made available through the Site. Certify disclaims any responsibility or liability related to your access to or use of such third party content. You acknowledge that Certify does not pre-screen content, but that Certify and its designees have the right (but not the obligation) in their sole discretion to refuse or remove any content available on the Site. Without limiting the foregoing, Certify and its designees shall have the right to remove any content, including User Content, that violates these Terms or is deemed by Certify, in its sole discretion, to be objectionable. You agree that you must evaluate and bear all risks associated with the use of any content, including any reliance on the accuracy, completeness or usefulness of such content.

6. YOUR RESPONSIBILITIES.

In short: you agree to use Certify in good faith and adhere to certain rules about the content you may post.

6.1 Legal Compliance.

You represent and warrant that you will comply with all laws and regulations applicable to your use of the Site.

6.2 Personal data.

If you provide us with personal data about third parties, or if third parties provide us with your personal data, you represent and warrant that you have valid consent to provide us with such personal data and you acknowledge and agree that we may process such personal data.

6.3 Your Conduct.

When using the Site, you are responsible for your conduct, User Content and communications. You agree not to:

Interfere with or disrupt the Site or servers or networks connected to the Site, or disobey any requirements, procedures, policies or regulations of networks connected to the Site;

Stalk or harass another person or entity;

Impersonate any person or entity, falsely state or otherwise misrepresent your affiliation with a person or entity;

Create serialised accounts for disruptive or abusive purposes or illegal accounts to prevent legitimate use by others;

Forging headers or otherwise manipulating identifiers to disguise the origin of any content transmitted through the Site;

Issue unsolicited badges in bulk or continue to issue badges to any winner after the winner has requested that you stop issuing badges to them;

Upload, post, email, transmit or otherwise make available any material that contains software viruses or any other computer code, files or programmes designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;

Use crawlers, robots or any other means to access the Site or download, reproduce or archive substantially any part of the Site;

Modify, damage, interrupt, disable, overburden, impair, alter or interfere with the use, features, functions, operation, security or maintenance of the Site or the rights or use and enjoyment of the Site by any other person or entity in any way; or

Post, email or transmit any Emblem or other content that:

Is unlawful, harmful, threatening, abusive, offensive, tortious, defamatory, vulgar, obscene, pornographic, libellous, invasive of another's privacy, or racially, ethnically or otherwise objectionable;

you have no right to transmit under any law or under contractual or fiduciary relationships;

infringe any intellectual property or other proprietary rights of Certify or any third party;

constitute unsolicited or unauthorised advertising, promotional materials or any other form of solicitation, or use any mailing list, including any person who has not given specific permission to be included in this process (commercial or otherwise);

contains software viruses or any other computer code, files or programmes designed to interrupt, destroy or limit the functionality of any software or hardware or telecommunications equipment; or

in Certify's sole judgement, is objectionable or which restricts or inhibits any other person from using or enjoying Certify, or which may expose Certify or its users to any damage or liability of any kind.

7. FEES AND PAYMENT.

In Short: You are responsible for any fees we may charge for access to certain features on the Certify platform. We will communicate these fees clearly and keep you informed of any price changes.

7.1 Fees.

You agree to pay Certify any fees (including all sales, use, value added and similar taxes) for any product or service offered by Certify, within the Site or otherwise, that you purchase or use in accordance with the pricing and payment terms presented to you for that service.

You will be billed using the billing method selected on your account management page. If you have chosen to pay fees by credit card, you represent and warrant that the credit card information you have provided is correct and you will notify us promptly of any changes to that information. Fees paid by you are non-refundable except as set forth in these Terms or as required by law. If payments of undisputed amounts are not received within thirty (30) days, we reserve the right to suspend access to Certify. If payments of undisputed amounts are not received within sixty (60) days, we reserve the right to terminate any Account and/or User Content associated with such Account Owner.

7.2 Subscriptions.

Some of our service offerings are charged on a subscription basis ("Subscriptions"). Subscriptions are billed in advance on a periodic basis (each a "Billing Cycle"). Billing Cycles are generally monthly or annually, depending on a specific Subscription. Unless you request cancellation by contacting us at help@certify.one, your subscription will automatically renew at the end of each Billing Cycle.

7.3 Price changes.

We may change the fees charged for a service at any time, provided that for any services charged on a subscription basis, the change will only take effect at the end of your current subscription billing cycle. We will provide you with reasonable prior written notice of any change in fees to give you the opportunity to cancel your subscription before the change takes effect.

8. INDEMNITY.

In short: You are responsible for your actions on Certify. Account owners are responsible for the activities that occur on their account. Please read this section carefully.

To the extent not prohibited by law, you agree to indemnify, defend, and hold Certify, its employees, officers, directors, agents, suppliers, and licensors ("Certify Parties") harmless from and against any and all damages, losses, liabilities, and costs, including, without limitation, reasonable attorneys' fees, arising out of your access to and use of the Site, your User Account, your violation of these Terms, your User Content, and the account for which you are the Account Owner, including the activities of any administrator, publisher, or staff member affiliated with that account.

9. TERMINATION.

In short: we may suspend or terminate your account if you fail to comply with the letter or spirit of these Terms.

You agree that Certify, in its sole discretion, may suspend or terminate your account (or any part thereof) or use of the Site, and remove and discard any Certify Content, for any reason, including, without limitation, for lack of use or if we believe that you have violated or acted inconsistently with the letter or spirit of these Terms. Cause for such termination shall include, but not be limited to: (a) any breach of these Terms; (b) any request or order issued by a court or law enforcement official or other government official; (c) a request by you (e.g., automatically initiated account deletions); (d) discontinuation or material modification of Certify; (e) unexpected technical or security issues or problems; (f) extended periods of inactivity; (g) your involvement in fraudulent or illegal activities; and (h) your failure to pay any fees owed to Certify. Certify will not be liable to you or any third party for any termination of your account. All prepaid fees are non-refundable and no refunds will be issued.

10. DISCLAIMER OF WARRANTIES.

In short: the Certificate is provided "as is". We make no promises or guarantees about the Website or any content accessed on it. Please read this section carefully.

USE OF THE SITE IS AT YOUR OWN RISK. CERTIFY IS PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS. THE PARTIES EXPRESSLY CERTIFY ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, AND ANY WARRANTY OF INCORPORATION, USAGE OF TRADE, FOR THE MAXIMUM AMOUNT PERMITTED BY LAW. Please be assured that the PARTIES DO NOT WARRANT THAT: (a) THE SITE WILL MEET YOUR REQUIREMENTS; (b) THE SITE WILL BE UNINTERRUPTED, CURRENT, SECURE, OR ERROR-FREE; (c) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE WILL BE ACCURATE OR RELIABLE; (d) THE CONTENT AVAILABLE THROUGH THE SITE IS OF SPECIFIC QUALITY, ACCURATE, CURRENT OR COMPLETE; OR (E) ANY ERRORS IN THE SITE WILL BE CORRECTED. ANY MATERIAL DOWNLOADED OR OTHERWISE ACCESSED FROM THE SITE IS AT YOUR OWN RISK, AND YOU WILL BE SOLELY LIABLE FOR ANY DAMAGE TO YOUR PROPERTY OR PERSONNEL, INCLUDING, BUT NOT LIMITED TO, YOUR COMPUTER SYSTEM AND ANY DEVICE YOU USE TO ACCESS THE SITE, OR ANY OTHER LOSS RESULTING FROM ACCESS TO SUCH MATERIALS.

11. LIMITATION OF LIABILITY.

In short: We are not liable for damages or losses arising from the use of Certify. Please read this section carefully.

11.1

THE CERTIFY PARTIES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, COMMAND FUND, USE, DATA OR OTHER INTANGIBLE LOSSES (INSTANTLY) SUCH DAMAGES WERE FORESEEABLE OR Certify HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, RESULTING FROM: (A) THE USE OR INABILITY TO USE THE WEBSITE; (B) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR CONTENT RECEIVED OR TRANSACTIONS SERVICED BY THE WEBSITE; (C) UNAUTHORISED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (D) STATEMENTS OR CONDUCT OF THIRD PARTIES ON THE WEBSITE; OR (E) ANY OTHER MATTER RELATING TO THE WEBSITE. IN NO EVENT SHALL THE PARTIES' TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS EXCEED ONE HUNDRED GBP (£100.00).

11.2

CERTIFY THAT THE PARTIES ASSUME NO RESPONSIBILITY FOR THE TIMELINESS, DELETION, DELIVERY OR FAILURE TO STORE ANY CONTENT (INCLUDING BUT NOT LIMITED TO USER CONTENT), USER COMMUNICATIONS OR PERSONALISATION SETTINGS.

12. PROCEDURE FOR COPYRIGHT INFRINGEMENT CLAIMS.

If you are a copyright owner or an agent thereof and believe that any material available on the Site infringes your copyright, you may submit a notice of alleged infringement ("Notice") under the Digital Millennium Copyright Act ("DMCA") by providing Certify's agent designated to receive notices ("Copyright Agent") with a notice containing the information described below.

Designated Agent: Director of Operations, Certify E-mail: help@certify.one

If you believe that material you have posted on the Site that has been removed (or access to which you have been disabled) as a result of a Notice is not infringing or that you have the permission of the copyright owner, the copyright owner's agent, or pursuant to the Act, to post and use the material, you may send a written counter-notification ("Counter-Notification") to the Copyright Agent that contains the information described below.

Please note that Certify is required to send a copy of your counter-notification to the party who sent the notification and that, in response to a counter-notification, that person may bring an action against you seeking a determination of your rights with respect to the material.

Your physical or electronic signature; Identification of the material that has been removed or to which access has been disabled and the location where the material appeared before it was removed or access to it was disabled; A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled; and Your name, address, and telephone number and a statement that you consent to the jurisdiction of the Federal District Court for the district in which the listed address is located and a statement that you will accept service of process from the person who provided notification of the alleged infringement or an agent of such person.

Upon receipt of a notification or counter-notification, Certify will comply with the applicable established procedures.

13. MISCELLANEOUS.

13.1 Entire Agreement.

These Terms, including documents incorporated by reference, constitute the entire agreement between you and Certify with respect to your use of Certify and supersede any prior or contemporaneous agreements, written or oral, between you and Certify with respect to the subject matter hereof.

13.2 No Third Party Beneficiaries.

Except as otherwise expressly provided in these Terms, there will be no third party beneficiaries of these Terms.

13.3 Assignment.

These Terms and any rights and licences granted hereunder are not transferable or assignable by you, but may be assigned by Certify without restriction.

13.4 Choice of Law and Venue;

It is elected the Central Forum of the Brasília Circuit to settle any questions related to this term of use. Including this being convention, mediation and arbitration.

13.5 Section Headings; Summaries.

Throughout these Terms, each section includes section headings and brief summaries. These section headings and brief summaries are not legally binding.

13.6 Non-Waiver; Severability; Survival.

Certify's failure to exercise or enforce any right or provision of these Terms will not constitute a waiver of such right or provision. If any provision of these Terms is held invalid or unenforceable under applicable law, that provision shall be construed, limited, modified or, if necessary, severed to the extent necessary to eliminate its unenforceability. Certify's rights under these Terms shall survive any termination.

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Privacy policy

Certify Skills Limited t/a Certify ("Certify", "we", "us" or "our") is committed to respecting your privacy. Please read this privacy policy carefully to understand our practices regarding your personal data and how we will treat it.

Your privacy is important to us. It is Certify's policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://www.certify.one and other sites we own and operate.

Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.

In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.

This policy is effective as of 26 May 2023.

Last updated: 26 May 2023

1. Scope

In the course of providing our Services, we collect data about two types of users:

  • “Issuers,” our customers (such as training organisations, associations, schools, etc.) who use our Services to issue digital badges, certificates, or credentials (“Credentials”); and
  • “Recipients,” end users who use our Services to receive, manage, and display their Credentials.‍

An Important Note: When our Issuers use our Services to issue a Credential to a Recipient, we process the Recipient’s information provided to us by the Issuer solely on the Issuer’s behalf (in legal terms, we act as the Issuer’s “Data Processor”). As such, our processing of Recipient data provided to us by the Issuer is governed by the contracts that we have in place with our customer Issuers, not this Privacy Policy. If you have any questions or requests relating to Recipient Data, you should direct them to the applicable Issuer.

Once we issue a Credential to a Recipient, and the Recipient chooses to create a credential profile with us, Certify becomes the controller for that personal data. Certify also acts as data controller with respect to the data it collects from Issuers, as defined in the paragraph above. For information on how to contact us, please see below.

2. Information we collect

Information we collect falls into one of two categories: 'voluntarily provided' information and 'automatically collected' information.

'Voluntarily provided' information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.

'Automatically collected' information refers to any information automatically sent by your devices in the course of accessing our products and services.

Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.

Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem. You may or may not receive notice of such errors, even in the moment they occur, that they have occurred, or what the nature of the error is.

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

Device Data

When you visit our website or interact with our services, we may automatically collect data about your device, such as:

  • Device Type
  • Operating System
  • Device settings
  • Geo-location data

Data we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.

Personal Information

We may collect the following personal information that you provide to us.

Account creation (Issuers). We may collect information when you create an Issuer account, such as your username, first and last name, email address and password, contact phone number, the name and URL of the organisation where you work, how many Recipients you expect to issue Credentials to in a year, your job title, and referral information.

Issuing credentials. To issue Credentials, you must upload the name and email address of each Recipient, along with the issue date for each Credential. You also have the option to upload an Expiration date or, in Brazil, a CPF number as part of each Credential

‍Your credential account and wallet (Recipients). When you receive a Credential, we will create an account using the email address and name provided by the Issuer. You also have the option to edit these fields, or add a password, avatar image, LinkedIn Profile URL, and Twitter URL. Via your account settings, you can choose whether to make your credential wallet public or adjust the privacy settings of each Credential in your account.

Sharing credentials. If you use our Services to add your Credential to your LinkedIn page, you will be required to log into your LinkedIn account using your account credentials – we do not store these credentials ourselves. You can also share your Credential manually to other social networks, or send your Credential to someone else via email, in which case we will collect your intended recipient’s email address.

‍Purchases (Issuers). We may collect personal information and details associated with your purchases, including payment information. Any payments made via our Services are processed by third-party payment processors. We do not directly collect or store any payment card information entered through our Services, but we may receive information associated with your payment card information (e.g., your billing details).

Your communications with us. We may collect personal information, such as email address, phone number, or mailing address when you request information about our Services, register for our newsletter, request customer or technical support, apply for a job, or otherwise communicate with us.

Surveys. We may contact you to participate in surveys. If you decide to participate, you may be asked to provide certain information, which may include personal information.

Interactive features. We and others who use our Services may collect personal information that you submit or make available through our interactive features (e.g., forums, blogs, and social media pages). Any information you provide using the public sharing features of the Services, including resumes, work samples, certificate information, or biographical information (referred to herein as “User content”) will be considered “public,” unless otherwise required by applicable law, and is not subject to the privacy protections referenced in this policy.

Conferences, trade shows, and other events. We may collect personal information from individuals when we attend or host conferences, trade shows, and other events.

Business development and strategic partnerships. We may collect personal information from individuals and third parties to assess and pursue potential business opportunities.

Job applications. We may post job openings and opportunities. If you reply to one of these postings by submitting your application, CV, and/or cover letter to us, we will collect and use this information to assess your qualifications.

Transaction Data

Transaction data refers to data that accumulates over the normal course of operation on our platform. This may include transaction records, stored files, user profiles, analytics data and other metrics, as well as other types of information, created or generated, as users interact with our services.

Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason for doing so. In which instance we only collect personal information that is reasonably necessary to provide our services to you.

Collection and Use of Information

We may collect personal information from you when you do any of the following on our website:

  • Register for an account
  • Purchase a subscription
  • Use a mobile device or web browser to access our content
  • Contact us via email, social media, or on any similar technologies
  • When you mention us on social media

We may collect, hold, use and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:

  • to provide you with our platform's core features and services
  • to deliver products and/or services to you
  • to enable you to access and use our website, associated applications, and associated social media platforms
  • for internal record keeping and administrative purposes
  • to comply with our legal obligations and resolve any disputes that we may have
  • for security and fraud prevention, and to ensure that our sites and apps are safe, secure, and used in line with our terms of use

We may combine voluntarily provided and automatically collected personal information with general information or research data we receive from other trusted sources. For example, If you provide us with your location, we may combine this with general information about currency and language to provide you with an enhanced experience of our site and service.

Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure and no one can guarantee absolute data security.

You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services. For example, ensuring any passwords associated with accessing your personal information and accounts are secure and confidential.

How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. For example, if you have provided us with personal information as part of creating an account with us, we may retain this information for the duration your account exists on our system. If your personal information is no longer required for this purpose, we will delete it or make it anonymous by removing all details that identify you.

However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.

3. Children's privacy

We do not aim any of our products or services directly at children under the age of 13 and we do not knowingly collect personal information about children under 13.

4. Disclosure of personal information to third parties

We may disclose personal information to:

  • a parent, subsidiary or affiliate of our company
  • third-party service providers for the purpose of enabling them to provide their services including (without limitation) IT service providers, data storage, hosting and server providers, analytics, error loggers, debt collectors, maintenance or problem-solving providers, marketing providers, professional advisors, and payment systems operators
  • our employees, contractors, and/or related entities
  • our existing or potential agents or business partners
  • credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services we have provided to you
  • courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights
  • third parties, including agents or sub-contractors who assist us in providing information, products, services, or direct marketing to you
  • third parties to collect and process data
  • an entity that buys, or to which we transfer all or substantially all of our assets and business

Third parties we currently use include:

  • Google Analytics
  • Open Replay
  • Hub Spot Tracking
  • HubSpot Lead Management
  • LinkedIn conversion tracking (LinkedIn Insight Tag)
  • Intercom

5. Your rights and controlling your personal information

Your choice: By providing personal information to us, you understand we will collect, hold, use, and disclose your personal information in accordance with this privacy policy. You do not have to provide personal information to us, however, if you do not, it may affect your use of our website or the products and/or services offered on or through it.

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

Marketing permission: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.

Access: You may request details of the personal information that we hold about you.

Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.

Non-discrimination: We will not discriminate against you for exercising any of your rights over your personal information. Unless your personal information is required to provide you with a particular service or offer (for example processing transaction data), we will not deny you goods or services and/or charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties, or provide you with a different level or quality of goods or services.

Downloading of Personal Information: We provide a means for you to download the personal information you have shared through our site. Please contact us for more information.

Notification of data breaches: We will comply with laws applicable to us in respect of any data breach.

Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

Unsubscribe: To unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us using the details provided in this privacy policy, or opt-out using the opt-out facilities provided in the communication. We may need to request specific information from you to help us confirm your identity.

6. Use of cookies

We use 'cookies' to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified.

Please refer to our Cookie Policy for more information.

7. Business transfers

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data, including your personal information, among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may, to the extent permitted by applicable law, continue to use your personal information according to this policy, which they will be required to assume as it is the basis for any ownership or use rights we have over such information.

8. Limits of our policy

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

9. Changes to this policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.

If the changes are significant, or if required by applicable law, we will contact you (based on your selected preferences for communications from us) and all our registered users with the new details and links to the updated or changed policy.

If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.

10. Additional disclosures for general data protection regulation (GDPR) compliance (EU)

Data Controller / Data Processor

The GDPR distinguishes between organisations that process personal information for their own purposes (known as “data controllers”) and organisations that process personal information on behalf of other organisations (known as “data processors”). We, Certify Skills Limited, located at the address provided in our Contact Us section, are a Data Processor with respect to the personal information you provide to us.

Legal Bases for Processing Your Personal Information

We will only collect and use your personal information when we have a legal right to do so. In which case, we will collect and use your personal information lawfully, fairly and in a transparent manner. If we seek your consent to process your personal information, and you are under 16 years of age, we will seek your parent or legal guardian’s consent to process your personal information for that specific purpose.

Our lawful bases depend on the services you use and how you use them. This means we only collect and use your information on the following grounds:

Consent From You

Where you give us consent to collect and use your personal information for a specific purpose. You may withdraw your consent at any time using the facilities we provide; however this will not affect any use of your information that has already taken place. When you contact us, you may consent to your name and email address being used so we can respond to your enquiry. While you may request that we delete your contact details at any time, we cannot recall any email we have already sent. If you have any further enquiries about how to withdraw your consent, please feel free to enquire using the details provided in the Contact Us section of this privacy policy.

Performance of a Contract or Transaction

Where you have entered into a contract or transaction with us, or in order to take preparatory steps prior to our entering into a contract or transaction with you. For example, if you purchase a product, service, or subscription from us, we may need to use your personal and payment information in order to process and deliver your order.

Our Legitimate Interests

Where we assess it is necessary for our legitimate interests, such as for us to provide, operate, improve and communicate our services. We consider our legitimate interests to include research and development, understanding our audience, marketing and promoting our services, measures taken to operate our services efficiently, marketing analysis, and measures taken to protect our legal rights and interests.

Compliance with Law

In some cases, we may have a legal obligation to use or keep your personal information. Such cases may include (but are not limited to) court orders, criminal investigations, government requests, and regulatory obligations. If you have any further enquiries about how we retain personal information in order to comply with the law, please feel free to enquire using the details provided in the Contact Us section of this privacy policy.

International Transfers Outside of the European Economic Area (EEA)

We will ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, for example by using standard data protection clauses approved by the European Commission, or the use of binding corporate rules or other legally accepted means.

Your Rights and Controlling Your Personal Information

Restrict: You have the right to request that we restrict the processing of your personal information if (i) you are concerned about the accuracy of your personal information; (ii) you believe your personal information has been unlawfully processed; (iii) you need us to maintain the personal information solely for the purpose of a legal claim; or (iv) we are in the process of considering your objection in relation to processing on the basis of legitimate interests.

Objecting to processing: You have the right to object to processing of your personal information that is based on our legitimate interests or public interest. If this is done, we must provide compelling legitimate grounds for the processing which overrides your interests, rights, and freedoms, in order to proceed with the processing of your personal information.

Data portability: You may have the right to request a copy of the personal information we hold about you. Where possible, we will provide this information in CSV format or other easily readable machine format. You may also have the right to request that we transfer this personal information to a third party.

Deletion: You may have a right to request that we delete the personal information we hold about you at any time, and we will take reasonable steps to delete your personal information from our current records. If you ask us to delete your personal information, we will let you know how the deletion affects your use of our website or products and services. There may be exceptions to this right for specific legal reasons which, if applicable, we will set out for you in response to your request. If you terminate or delete your account, we will delete your personal information within 30 days of the deletion of your account. Please be aware that search engines and similar third parties may still retain copies of your personal information that has been made public at least once, like certain profile information and public comments, even after you have deleted the information from our services or deactivated your account.

11. Contact us

For any questions or concerns regarding your privacy, you may contact us using the following details:

Data Protection Officer
support@certify.one

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Cookies and tracking

GENERAL INFORMATION

Some areas and functions of the Website may use cookies, i.e. text files stored on the user’s computer, identifying him/her in a way that is necessary to enable certain operations. Cookies are used, among other things, to remember data necessary for the user’s login.

Thanks to the use of cookies, the User is not obliged to re-enter the data previously entered in the Website, and the User’s device is recognised by the Website, thus its display is automatically adjusted to individual needs of the User and previously selected settings.

The condition for cookies to work is their acceptance by the browser and not deleting them from the disk.

As a rule, cookies are not personal data, however, some information stored in cookies, combined with other information about the User, may constitute personal data. Such data are not, however, disclosed to unauthorised entities, and their processing is carried out solely for the purpose of providing certain services to the User and generating statistics that help to administer the Website.

Summaries in the form of statistics do not contain any features identifying the Users.

The Website uses "session" cookies (saved until you leave the Service, close the browser) and permanent cookies (saved on your computer for a specified period of time in the parameters of cookie files or until they are deleted). Users can change their settings in this area, e.g. delete or block files. Detailed information on this subject is contained in the help or documentation of the Internet browser.

USE OF COOKIES BY CERTIFY

Cookies are used to store information about the User’s session (i.e. the IP address from which the User connects to the Website, connection time and other technical parameters of the connection). The Website uses its own cookies and third party cookies in particular for the purpose:

  • adjusting the content of the Website to individual preferences of a User;
  • creating statistics that help to understand how Users use the Service, which allows to improve its content. The analysis of these statistics is anonymous and makes it possible to adjust the content and appearance of the Website; the statistics are also used to assess the popularity of the Website;
  • maintaining the Service User’s session (after logging in to the user panel), so that the User does not have to re-enter his/her login and password on each subpage;
  • determining the User’s profile in order to display matching advertising materials, in particular in the Google network. The Website uses, among other things, the remarketing tool and lists of similar recipients made available by Google.

THIRD PARTY COOKIES

The website uses cookies of the following third parties:

  • Google AdWords - a remarketing tool of Google LCC, which allows for displaying personalized advertisements of the Service (more information: http://ads.google.com);
  • Google Analytics - a tool that collects information about visits to the Website, subpages displayed and time spent by the User on the Website (more information: https://analytics.google.com);
  • Facebook Pixel - a tool for directing personalized ads to Facebook users (more information: https://www.facebook.com/privacy/explanation);
  • Hubspot - A CRM platform for lead generation

CANCELLATION OF COOKIES

The user may at any time opt out of cookies by selecting the appropriate settings in the browser you are using. However, the website may not function properly without cookies being enabled. Switching cookies off will usually result in limiting or blocking some functionalities of the Website.

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